With over 85 world premieres, GCTC has made a strong commitment to advancing Canadian theatre and the creation of Canadian plays. The company has a long history of creating theatre that is compassionate, thought provoking and immediately relevant. 

GCTC is located in Ottawa and includes a 262 seat, modern main stage theatre and a black box, flexible studio space.  We own and operate the Irving Greenberg Theatre Centre and take our role of mentoring, supporting and sharing our resources with the artistic community seriously. In fact, this is an integral part of our identity as an arts organization.  

GCTC work culture:

• We are passionate about live theatre, the performing arts, and our local arts community;

• We work to continually increase accessibility, inclusivity and diversity;

• We are proud ambassadors for our theatre company in the local and global community;

• We strive to create a collaborative, fun, and creative environment;

• We are resourceful, compassionate, intuitive and innovative.

Current Postings

GCTC is seeking Front of House Assistants.

GCTC is looking for outstanding candidates to join our team in the role of Front of House.

Hours & Schedule

Front of House is a part-time, seasonal position. Anticipated weekly hours are between 6-20 hours and fluctuate with the flow of the season. The position offers a flexible work schedule that includes days, nights and weekends. The theatre typically closes for two weeks in late December into early January. The box office is open with reduced hours in July and August as these are quieter months at the theatre.

*Box Office Hours from September - June (non-show weeks)

Tues - Fri | 12 PM to 5 PM
Sat | 12 PM to 4 PM

*During these weeks, Box Office Assistants can expect 1-2 shifts within these times (4-15 hours total).

**Show Weeks

(7 performances a week on evenings and weekends)
Jagged Little Pill (Toto Too Theatre) | September 23- October 3rd 2026***
Rogers v Rogers | October 20- November 1 2026
Liars At A Funeral | December 1-13 2026
Hurricane Diane | February 9- 21 2027
Age Is A Feeling | April 6-18 2027
2027 Lawyer Play (TBC) | May 11-15 2027
And additional events as scheduled

**During these weeks, Box Office Assistants can expect 3-5 shifts during the day, night and/or on weekends based on their availability (15-20+ hrs total).
*** Jagged Little Pill is a rental and may not follow our typical show cadence

Throughout the year, shifts range from 3 to 8 hours depending on the schedule and work required.

Hourly Wage

The Box Office Assistant position is paid at a rate of $18.50 (Eighteen dollars and fifty cents) per hour.

About the position

The work for this position takes place primarily in the GCTC Box Office and Shop/Bar, located in the lobby space of the Irving Greenberg Theatre Centre. The lobbies of GCTC are open to the public and, especially during opening night celebrations, can be a noisy and vibrant place. Our box office team is often the first point of contact for patrons, guests and other members of the community. Whether in- person, over the phone or via email, our goal is to provide helpful, clear and compassionate service for everyone. In the first several shifts of the position, training will be provided on all processes and systems, including our ticket software, Spektrix.

While the position is primarily in-person, occasionally, shifts may operate remotely.

Role and Responsibilities

• Be a front-facing representative of the theatre

• Provide each customer with a great experience

• Communicate effectively in person, on the phone and in written correspondence with patrons and clients of GCTC

• Process all ticket sales efficiently and accurately in Spektrix

• Complete end-of-day sales reports

• Occasionally participate in off-site GCTC events as an ambassador and ticket agent

• Read all scripts included in GCTC’s artistic season

• On performance days, assist the Show Captain with all pre-show, during and post-show duties including working with volunteers, coordinating raffles sales, and liaising with production

• Provide bar service at GCTC concession (Smart Serve training to be provided)

We imagine you would enjoy and thrive in this role if these statements resonate with you:

• I am passionate about live theatre, the performing arts, and the local arts community

• I am comfortable and excited to interact with many new people every day by phone, email and in-person

• I enjoy working as a team to provide people with a great experience

• I believe diversity and inclusivity is essential to the success of an organization

• I feel comfortable using a computer and I am willing to learn GCTC’s ticketing software, Spektrix with provided training and support

To Apply

Email your application to jobs@gctc.ca with the following by Friday, September 11, 2026

1. Current Resume

2. Respond to the following questions:

   a) What past experiences make you well suited for this role?
   b) Why are you interested in a position with GCTC?

We invite you to respond to these questions in the format with which you are most comfortable.
Examples include: email format, cover letter, video and/or audio (use whichever file sharing method you’re most comfortable with). We are also open to other formats.

Please include the title of the job you are applying for (i.e. “Box Office Assistant”) in the subject line of the email, and please add your name and the job title to every file you send us.

Accommodations are available upon request at any stage of the application process. If you would like to apply but need additional time, or if this application puts up barriers, we encourage you to get in touch with us before the deadline at jobs@gctc.ca.

GCTC is committed to reflecting the diversity of our community. We believe in equity and inclusion and strongly encourage applicants from equity-seeking communities and intersecting identities to apply.

If you have questions about the position or the application process, please reach out to us at jobs@gctc.ca and a member of our team will get back to you.
We thank all applicants for their interest. Only those selected for interviews will be contacted. 

For more information about GCTC please explore our website.

Accessibility

Accommodations are available upon request at any stage of the application process. 

• The entrance to the building is at step-free ground level with two sets of two doors, and one of each set is automatic

• The lobby of GCTC is open to the public and, especially during openings night celebrations, it can be a noisy and vibrant place

• Working in the box office will involve many conversations with other staff and patrons, in person, over the phone and by email

• The upper floor offices and upper lobby are accessible via elevator

• The upstairs offices are open-concept, with an open, shared break-area

• GCTC is a no-scent zone, and patrons and staff are discouraged from wearing scents of any kind

• Dogs are welcome in the lobby during the day, and staff can bring their own to work

• The interviews for all positions below will be conducted by remote video calling

Anti-racism/anti-oppression

GCTC recognizes that it is not separate from cultural conversations about race and oppression. Our theatre’s name pays tribute to a nation with a history of oppression and our mandate to foster “Canadian” work has often excluded the very peoples upon whose land we perform. We are currently examining our practices and engaging in company-wide discussions with a goal of moving further toward anti-racism and anti-oppression. We hope you’ll join us in this ongoing effort.

Questions? 

We would LOVE to hear from you! Please direct any questions, comments or concerns to jobs@gctc.ca. 

Volunteering at GCTC

The Great Canadian Theatre Company is proud to recognize our current and past outstanding volunteers who have worked tirelessly to get us here.

We recruit fun, energetic, reliable theatre lovers (16 years of age or older) to act as ushers, to prepare mail-outs and assist with special events and fundraisers.

Registered, trained volunteers can sign up for shifts by visiting our volunteer hub.