Tickets - Accessible Options
We have a variety of accessible ticket options available to reduce barriers so everyone can attend the theatre. Scroll down to learn more about our accessible ticket prices, companion and service animal seating as well as other access supports available at our theatre.
Pay-What-You-Decide (PWYD) Pricing
On the first Sunday of each GCTC production, we are offering special ‘Pay What You Decide’ pricing on tickets. Beginning at noon the day before, any unsold tickets can be purchased for a PWYD price of $5, $10, $15, $20 or $25. We encourage patrons to choose the price that works best for them. To purchase online, use the appropriate promo code from the list below at checkout or mention the ‘Pay What You Decide’ price when calling or visiting the box office.
PWYD05
PWYD10
PWYD15
PWYD20
PWYD25
$15 “Come On In” Tickets
We don’t want ticket prices to be the reason you can’t join us. Come On In and experience live theatre for yourself. These $15 tickets are available for anyone who needs this price, with no proof of eligibility required. There are a limited number for each performance.
If standard pricing isn’t a barrier for you, we ask that you leave these tickets for those who require them.
To purchase a $15 ticket online, you first need to unlock the available seats. Enter the promo code ComeOnIn15. The seat map will change, and available $15 tickets will show up marked with an F (for fifteen!).
If there are no $15 tickets showing, they are sold out for this performance.
If you cannot find a $15 seat for any performance that you are available to attend, or if the available seats do not meet your access needs, please contact the box office and we will work with you to find solution.
Accessible Seating Needs
Service Animals/Assistance Animals
Your service animal is welcome in the theatre for the duration of the performance. Please let the box office know when you are booking your ticket so we can assist you in purchasing a ticket that accommodates you and your service animal. If required there is a patch of grass outside our theatre on Holland Ave, which can be accessed by turning right when you exit the main theatre doors.
Companion/Attendant Seating
If you need a ticket for a personal support worker (PSW) or your companion attendant to accompany you to the theatre, we offer a complimentary ticket. This ticket can be reserved through our box office over the phone at 613-236-5196 or in person. At this time companion seats can’t be reserved online.
Wheelchair Accessible seating
There are wheelchair accessible seats available in both of our theatres. You may reserve these seats by calling the box office at 613-236-5196 or book them online.
Access Supports
As well as accessible performances, we offer a range of additional supports for you to use while attending GCTC performances, on-demand and by request.
Assistive Listening devices
You may borrow one of our five free assistive listening devices for our Mainstage Theatre performances which are available at the box office by request. Please ask the box office when you arrive. These devices are available on a first-come-first-served basis. To borrow a device you will need to leave a piece of ID with the box office. You will then turn on the device, place the headphones on and listen in once you’ve entered the theatre. You can turn up the volume as you desire, by spinning the volume button on the device.
The headphones rest around the back of your head and over your ears. You are also welcome to bring your own headphones as long as they can plug into the 3.5mm audio jack. At this time, T-coil and Bluetooth are not available.
Digital Programs
Our program is now digital and available on demand. You can access it via the show’s webpage or, when in the theatre you can scan a QR code to read the program on your personal device. Or by clicking here. (The link will display the most recent production program).
Large Print Programs
Our programs are now offered digitally. If you require a printed document, a limited number will be available from the Box Office or around the lobby for you to read and return when you attend the show. These printed programs are in 18-point font (large print). You can request them at the Box Office or the Bar in the Upper Lobby.
Large print programs are available for GCTC Productions unless otherwise indicated.
Playscript
Access to playscripts may support those who require auditory or visual information described in text form. Please note that this is not a verbatim transcript of the play.
You can request access through the box office (or when you purchase your ticket). We will then send you a link to an online or digital PDF copy of the playscript prior to the performance. You will have access to the script starting on the first preview of the production, and up to 48 hours after the final performance. Access to the playscript is for your personal use only. We ask that you don’t download or distribute it as the script is the property of the playwright.
Content Notes
Content notes provide more details about what to expect. These notes highlight elements of a performance that may trigger a response in someone. These can include but are not limited to flashing lights, loud noises, violence, sexual violence, mental health themes, etc. These notes are not just about elements that may be alarming, they provide a deeper context to help you understand the tone of the show. Notes will be available on each show's webpage on demand.
Chill-Out Space
There is a chill-out space located at the end of the hallway of the main lobby. Use this space to soften your sensory experience. There are yoga mats, magazines, and soft lighting. Feel free to do whatever will make you more comfortable, like sitting, lying down, or reading. This is available throughout the day and evening during shows.